Product Specialist - Humanoid Robotics and Health & Sports (EMEA)

Do you enjoy providing technical customer support and application expertise for human movement technology? Do you have a strong interest in humanoid robotics, AI, and motion capture applications? We’d love to have you!

Who is Xsens

Xsens is a leading full-stack provider of sensors, software, and analytics that enable the digitization of movement. Xsens serves the entertainment, health & sports, humanoid robotics and automation & mobility markets. Our innovations enable our customers to capitalize on the value of movement by transforming data into meaningful and actionable insights. Partnering with leading global brands such as Electronic Arts, Netflix, Toyota, Siemens, NVIDIA, Scania and over 1000 sports organizations/research centers/universities, Xsens is creating extraordinary outcomes that move humanity forward. Xsens is a portfolio company of Francisco Partners, visit www.xsens.com to learn more.

Your role as a Product Specialist at Xsens

As a Product Specialist, you provide technical pre-sales and post-sales support to customers across the EMEA region including regular onsite visits. You work with customers in humanoid robotics, biomechanics research, sports science, rehabilitation, ergonomics, and other human movement applications.

You combine technical expertise with a customer-focused mindset, helping customers successfully implement Xsens solutions and maximize the value of motion capture technology. Humanoid robotics is an important growth market for Xsens, and you actively support emerging customer applications where human motion data is used for robotics, AI, robot learning, digital humans, and human-machine interaction.

Through your interactions with customers and partners, you contribute valuable market insights that help shape future products and services. Based in Enschede, The Netherlands, you will be part of Xsens’ global Customer Support team, collaborating closely with Account Executives, Product Management, R&D, and Customer Support Product Specialists worldwide.

Key challenges:

• Support emerging application areas such as humanoid robotics, robot learning, AI-driven motion analysis, digital humans, and human-machine interaction.

• Provide technical support and application expertise to customers and partners, ensuring a high level of customer satisfaction.

• Deliver product demonstrations, trainings, workshops, webinars, and technical presentations online, on-site, and at events or conferences.

• Support customers applying Xsens motion capture technology in biomechanics, sports performance, rehabilitation, ergonomics, and human movement research.

• Identify opportunities to improve the customer experience and proactively enhance pre-sales and post-sales support processes.

• Develop customer-facing materials, including knowledge articles, tutorials, application notes, training resources, and best-practice documentation.

• Gather customer feedback, market insights, and application trends to support Product Management and R&D in future product development.

• Act as a trusted technical advisor for customers, distributors, and internal stakeholders.

Xsens is looking for a self-starting and responsible Product Specialist who thrives in an innovative, international, and customer-focused environment. You have:

• MSc degree in Biomedical Engineering, Robotics Engineering, Human Movement Sciences, or a related technical discipline.

• Strong understanding of biomechanics, and human movement analysis.

• Demonstrated interest in, or experience with, humanoid robotics, robotics research, AI, machine learning, or human-machine interaction.

• Experience in technical support, application engineering, research, or customer-facing technical role is preferred.

• Experience with motion capture systems, wearable sensors, IMU-based technology, or robotics applications is a strong advantage.

• Experience with Python, C++, MATLAB, ROS, machine learning workflows, or data analysis tools is advantageous.

• Excellent technical, communication, presentation, and problem-solving skills.

• Self-starting, result-oriented, highly motivated, and able to work independently while collaborating in a global team.

• Fluent in English, both written and spoken.

• Willingness to travel internationally, up to 25% of your time.

What makes you successful

You are passionate about understanding human movement and how motion data can be applied to real-world challenges. You are excited by developments in biomechanics, motion capture, AI, and the rapidly growing field of humanoid robotics. Whether through academic projects, professional experience, research, or personal interest, you have a genuine curiosity for how technology can enable robots and AI systems to better understand and replicate human motion.

You combine strong technical knowledge with a proactive attitude and a genuine desire to help customers succeed.

Working at Xsens

 We value ingenious ideas, no matter where they come from. We believe diverse thoughts, voices, and backgrounds make us stronger as a company. We know that it is through collaboration with people from all walks of life that we make the most positive impact as an organization.

Join Xsens’ innovative, ambitious, and international team, where your ideas and talents make an impact. Along with a competitive compensation package, we offer a range of benefits designed to support your well-being and help you thrive.

• 28 paid vacation days with an option to buy, sell, or carry over days, giving you flexibility to manage your time off as appropriate to your situation

• Tax perks for your sports memberships and bicycle purchase; so staying active is easier than ever.

• Flexible working hours and the option to work from home, helping you balance life and work

• Paid volunteer time: Through our partnership with Stichting Present, you have the opportunity to give back to the community during office hours

• Our partnership with Equip gives you on-demand access to a dedicated financial planner who provides clear guidance and a concrete plan for wealth building, pensions, and major life events.

• Enjoy company social events as well as fun, informal activities organized by our staff association. From movie nights and sports clinics to cooking classes and LAN parties, there’s always something happening to connect and have fun